Possess the ability to communicate effectively (verbally and in writing) in a courteous and professional manner with guests, staff and ownership.Must have a strong customer service focus.Minimum of high school diploma – college experience preferred.Ĭommunications and Personal Interactions:.Professional speaking and leadership demeanor.Ability in training, developing, recruiting and talent management for the betterment of the operation.Able to work flexible hours with emphasis surrounding weekend days.Potential to fulfill a full-time position up to 50 hours per week.Customer-oriented with a proven track record of improving client service scores, retention and quarterly sales increases.Proficient with managing teams of (20) plus members.Minimum (2) years of leadership and management within retail, spa or other fields.Qualifications Education, Skills, and Training: Reporting directly to your corporate supervisor or franchise owner on all deliverable items that are outlined in your employment package. Approving payroll batches for your employees and ensuring that you are watching the operation and not overspending on unnecessary areas.Cultivating a team environment that drives profitability through repeat business and membership-based sales.Resolving client service issues within the same day that they occur and enforcing operational procedure with your team to reduce and eliminate these occurrences.
0 Comments
Leave a Reply. |